Creating a Login and Registering for a Course

How do I create a login?

  1. Click the 'Join' button in the menu bar at the top of the page.
  2. Create an account by completing the form.
  3. After submitting the form, you will receive a confirmation email with your account information. Please keep this email for future reference.

How do I register for a course?

  1. Log onto the portal by clicking 'Login' in the top menu.
    • If you already have an account, enter your email and password.
    • If you do not have an account, click 'Register for an Account.'
  2. Search for a course by either 'Topic' or 'Profession', by clicking the appropriate buttons in the top menu bar.
  3. Click on a specific course for more information.
  4. Add a course to your cart by selecting the appropriate pricing tier, if applicable, then enter the number of registrations you would like to purchase (the default is 1). Click ‘Add’.
  5. Review the information in your shopping cart and click 'Next.'
  6. Complete the registration and payment forms.
    • If you were given a discount code, click the link on the ‘Payment Methods’ page to add your code and click ‘Apply’. The total amount will be updated.
  7. Once you have completed your registration, access the online classroom by clicking the 'My Account' link at the top of the page, then clicking the 'My Courses' button.
  8. If you purchased multiple registrations, you will need to assign registrations to specific users. To assign registrations:
    • Click ‘My Account’ then ‘Registration Codes’.
    • Click ‘Details’ next to the course name.
    • Click ‘Assign Access’ and use one of the options below.  
      • ‘Assign Access’ allows you to enter the registrant information and will create an account automatically. This is the preferred/recommended method to assign registrations.
      •  ‘Email invite’ will send an email with a registration link to the designated recipient.  
    • Track remaining codes on the ‘Registration Codes’ page.

What payment methods can I use to register for a course?

Secure Payments must be submitted via credit card at the time of registration. Visa and MasterCard are accepted.

How do I get a receipt for my purchase?

An email registration confirmation and payment receipt will be sent to the email address used at the time of registration. You may also access your transaction details online by clicking 'My Account' at the top of the page. Click the 'Order History' then 'View Full Invoice' to view your transaction details.

What if I forget my password?

To reset your password, click on the ‘Forgot Password’ link on the ‘Login’ page. Contact for additional help regarding your password.

How do I update my account information?

Click 'My Account' then 'Edit your Account'. Update your personal information and click 'Submit' at the bottom of the page to save your changes.

How do I contact customer service?

Contact customer service at Please allow 48 business hours for a response.