Healthcare Quality: Measurement and Implications Series

Healthcare Quality: Measurement and Implication Series

Quality measures continue to emerge from a variety of healthcare stakeholder groups to determine quality. Healthcare quality measures are changing the behaviors of providers, payers, and consumers. This online continuing education series provides a comprehensive overview of the healthcare quality landscape since the Affordable Care Act, including national priority setting, Advanced Alternative Payment Models (Advanced APMs), Merit-based Incentive Payment Systems (MIPS) and the complexity of quality measure development, endorsement and implementation.
A glossary, visually intuitive diagrams, and testimonials from experts in the field introduce the learner to various programs and initiatives aimed at optimizing resources, eliminating waste, and improving accountability through healthcare quality measurement. Overall this series will provide vital information for health decision-makers, providers, and organizations to align their services and products with the quality-focused healthcare marketplace. Resources in this series will keep you apprised of the MACRA Quality Payment Program changes as CMS continuously updates their approach to quality-based payments. 

The Healthcare Quality: Measurement and Implications series includes two interactive, online modules representing a comprehensive introduction to the terminology, the trends, the stakeholders and leadership, and the quality improvement programs at play in the current healthcare environment.  These two modules represent 3.5 hours of ACPE and ACCME certified continuing education.  The modules are available anytime and anywhere through the online portal (

  • Healthcare Quality in the United States
  • Quality Measurement for the Pharmaceutical Industry

Registration Fees

Registration Fee
NPC Members $249
Government, Academia, Non-Profit $249
Corporate $498

Choose the appropriate pricing option in the 'Price' dropdown.

CE: 3.5 Contact Hours
Universal Activity Number (UAN): 0025-0000-17-028-H04-P
Launch Date: 08/15/2017
Expiration Date: 08/15/2020
Course Number: CN#NPCS01_V2
Target Audience: Healthcare decision-makers including pharmacists, physicians, researchers, health plans, stakeholders, and industry leaders.
Instructor: Eleanor Perfetto, PhD, MS, Professor of Pharmaceutical Health Services Research, University of Maryland School of Pharmacy and Matthew K. Pickering, PharmD, RPh, Associate Director, Research & Quality Strategies, Pharmacy Quality Alliance

Learning Objectives

Healthcare Quality in the United States
At the end of this application-based activity, the learner should be able to:

  1. Define healthcare quality;
  2. Identify four (4) key stakeholders in healthcare quality and align the stakeholder with their roles in the continuous quality improvement cycle;
  3. Provide accurate examples of three (3) types of quality measures;
  4. Sequence the steps in quality measure development and describe quality measure evaluation criteria that leads to measure endorsement; and
  5. Identify and categorize the various CMS healthcare quality improvement programs and explain how such public programs are drivers of quality in the private sector.

Quality Measurement for the Pharmaceutical Industry
At the end of this application-based activity, the learner should be able to:

  1. Analyze potential implications, advantages and challenges for the pharmaceutical industry of two quality measure case examples, especially those associated with value-based payment programs;
  2. Assess a measurement gap and outline proactive, appropriate steps that can be taken by the pharmaceutical industry to support healthcare quality measurement programs, especially in areas where gaps have been noted;
  3. Provide two or more examples of how the implementation of new measures or changes to existing measures could have implications for a therapeutic area and possible approaches to respond to those implications;
  4. Develop an engagement strategy as a solution to a challenge in quality improvement; and
  5. Interpret the impact of potential changes in the landscape for healthcare quality measurement programs and anticipate strategy updates that may be needed.

Your Instructors

Eleanor Perfetto, PhD, MS
Program Director
Professor, Department of Pharmaceutical Health Services Research
University of Maryland School of Pharmacy

View Bio

Matthew Pickering, PharmD
Program Director
Postdoctoral Fellow, Department of Pharmaceutical Health Services Research
University of Maryland School of Pharmacy

Contributors and Advisers:

  • Alicia DeStefano, MS, RN, CPHQ, Merck
  • Carol Alter, MD, AstraZeneca
  • Christopher Dezii, RN, MBA, CPHQ, Bristol-Myers Squibb
  • Nancy Witkowski, RN, BSN, CCM, CCP, Boehringer Ingelheim
  • Terry Livingston, PharmD, Biogen Idec
  • Patricia Marchlowska, RN, BSM, Lilly
  • Kathy Gans-Brangs, PhD, AstraZeneca
  • Kimberly Westrich
  • Jennifer Van Meter
  • Matthew K. Pickering
  • Nicole Brandt

Technology Requirements

Unless otherwise noted in the course materials, the following are required to access online courses: A computer or mobile device with a stable internet connection; a current internet browser, such as Google Chrome, Microsoft Internet Explorer, Mozilla® Firefox, or Apple® Safari that supports the Adobe® Flash® Player; a PDF Viewer; and the ability to view and update Microsoft Word® and PowerPoint® documents.

Successful Completion: The participant must complete all activity components including the audiovisual presentations, post-tests, and an activity evaluation.  Participants must receive a score of at least 70% on each of the post-tests in order to receive credit. The post-tests may be taken up to three (3) times each. A link to the activity evaluation will be available once a learner has successfully completed all other course segments. Learners must complete the activity evaluation in order to receive CE credit.  Learners have 90 days to complete the online series. Statements of CE Credit will be available electronically via CPE Monitor within sixty (60) days of completion of the activity.

Conflict of Interest Disclosure: In accordance with the University of Maryland School of Pharmacy Policy on Conflicts of Interest, faculty certify that they had no potential conflicts of interest while developing the materials for this program.

Privacy and Confidentiality:

The University of Maryland School of Pharmacy is committed to protecting the privacy of our learners. All enrollees are protected under The Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 CFR Part 99) (FERPA). The UMB Policy on Confidentiality and Disclosure of Student Records can be found at:   

In order to submit your continuing education credit to a professional accrediting body, we must collect personal information including, but not limited to, name, NABP ID, and date of birth. When you request continuing education credits, certain personal information will be provided to the professional certifying entity in order to issue Certificates of Credit. 

Copyright:  Resources are provided for the educational benefit of our learners and are not for distribution. All information and materials provided are the property of and have been prepared by the University of Maryland Baltimore or have been granted permission for use by the copyright owner.  No portion of this module may be reproduced or transmitted without written permission.  All rights reserved. 

The University of Maryland School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.


Refund Policy
  • A refund, less a $75 administration fee, will be made if cancellations are made within 15 days of purchase. Other restrictions may apply.
  • Refund requests must be submitted in writing to
  • Refunds are not available in the following circumstances:
    • A learner has logged into a course or series;
    • A learner has launched course materials;
    • Course materials have been shipped; or
    • Request is made after 15 days of the ordering date.
  • Course registrations are non-transferrable.

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