The P3 Process of Care

Comprehensive Medication Therapy Management

The P3 Program™ Process of Care is an evidence-based therapeutic process delivered by trained pharmacists for the management of patients with chronic disease(s). This brief model prepares pharmacists for new roles in clinical care using the P3 process called Comprehensive Medication Therapy Management (CMTM) services. This interactive, patient-centered clinical service provides a framework for practitioners to improve the health status and self-efficacy of their patients.  P3 Program™ CMTM services have been studied and proven to improve the clinical health outcomes of patients while reducing unnecessary costs of care. Learners will be introduced to the six-steps in the process with emphasis in the use of the Therapeutic Experiment to promote pharmacist-provided disease management.    

CE: 1.5 Contact Hours
Universal Activity Number (UAN): 0025-0000-15-170-H04-P
Expiration Date: 11/11/2018
Course Number: KE-CN#P3001V3
Target Audience: Pharmacists
Instructor: Magaly Rodriguez de Bittner, PharmD, BCPS, CDE, FAPhA

P is a federally registered trademark of the University of Maryland, Baltimore.

Learning Objectives

At the end of this activity, participants should be able to:

  1. Apply the six-step P3 Program™ model of care for the management of patients with chronic diseases;
  2. Reflect on the changes to the pharmacists role as a provider of CMTM; and
  3. Identify resources and tools to conduct comprehensive medication therapy management.

Your Instructor

Magaly Rodriguez de Bittner, PharmD, BCPS, CDE, FAPhA
Professor and Associate Dean for Clinical Services and Practice Transformation
Executive Director, Center for Innovative Pharmacy Solutions, Department of Pharmacy Practice and Science
University of Maryland School of Pharmacy

View Bio

Technology Requirements

Unless otherwise noted in the course materials, the following are required to access online courses: a computer or mobile device with a stable internet connection (a broadband connection is recommended); a current internet browser such as Google Chrome, Microsoft Internet Expolorer, Mozilla® Firefox, or Apple® Safari that supports the Adobe® Flash® Player; a PDF Viewer; and the ability to view and update Microsoft Word®, Excel® and PowerPoint® documents. 

Successful Completion: Learners must complete all practice based activity components including the audiovisual presentations, post-test, and Activity Evaluation.  Participants must receive a score of at least 70% on the post-test in order to receive credit.  The post-test may be taken up to three (3) times. A link to the Activity Evaluation will be available on the confirmation once a learner has successfully completed the post-test. In order to receive CE credits, learners must complete the Activity Evaluation.  Statements of CE Credit will be available electronically via CPE Monitor within sixty (60) days of completion of the activity.

Conflict of Interest Disclosure: In accordance with the University of Maryland School of Pharmacy Policy on Conflicts of Interest, faculty certify that they had no potential conflicts of interest while developing the materials for this program.

Use of Trade Names:  The trade names of the drugs and delivery systems in this module are for the purpose of product identification only. The developers of this activity do not intend to imply endorsement for any commercial products discussed.

Resource Disclosure: Resources are provided for the educational benefit of our learners.  These materials are not for distribution.

Privacy and Confidentiality: The Center for Innovative Pharmacy Solutions (CIPS) is committed to protect the privacy of our learners; CIPS complies with federal regulations regarding privacy and confidentiality.  Email addresses may be used periodically to update learners on course offerings and new learning resources.  Certain personal information will be provided to the professional certifying entity in order to issue Certificates of Credit.  No personal information will be sold to third parties.  Your Activity Evaluation responses will be analyzed in aggregate. 

Copyright: All information and materials provided are the property of and have been prepared by the University of Maryland Baltimore or have been granted permission for use by the copyright owner.  No portion of this module may be reproduced or transmitted without written permission from CIPS.  All rights reserved. 

The University of Maryland School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Refund Policy
  • A refund, less a $75 administration fee, will be made if cancellations are requested within 15 days. Other restrictions may apply.
  • Refund requests must be submitted in writing to
  • Refunds are not available in the following circumstances:
    • A learner has logged into a course or series;
    • Has launched course materials;
    • Course materials have been shipped; or
    • Request is made after 15 days of the ordering date.
  • Course registrations are non-transferrable.

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