The P3 Process of Care

Comprehensive Medication Therapy Management

The P3 Program™ Process of Care is an evidence-based therapeutic process delivered by trained pharmacists for the management of patients with chronic disease(s). This brief model prepares pharmacists for new roles in clinical care using the P3 process called Comprehensive Medication Therapy Management (CMTM) services. This interactive, patient-centered clinical service provides a framework for practitioners to improve the health status and self-efficacy of their patients.  P3 Program™ CMTM services have been studied and proven to improve the clinical health outcomes of patients while reducing unnecessary costs of care. Learners will be introduced to the six-steps in the process with emphasis in the use of the Therapeutic Experiment to promote pharmacist-provided disease management.    

CE: 1.5 Contact Hours
Universal Activity Number (UAN): 0025-0000-19-009-H04-P
Launch Date: 1/1/2019
Expiration Date: 1/1/2022
Course Number: CN#P3001V2R
Target Audience: Pharmacists
Instructor: Magaly Rodriguez de Bittner, PharmD, BCPS, CDE, FAPhA

P is a federally registered trademark of the University of Maryland, Baltimore.

Learning Objectives

At the end of this application-based activity, participants should be able to:

  1. Apply the six-step P3 Program™ model of care for the management of patients with chronic diseases;
  2. Reflect on the changes to the pharmacists role as a provider of CMTM; and
  3. Identify resources and tools to conduct comprehensive medication therapy management.

Your Instructor

Magaly Rodriguez de Bittner, PharmD, BCPS, CDE, FAPhA
Professor and Associate Dean for Clinical Services and Practice Transformation
Executive Director, Center for Innovative Pharmacy Solutions, Department of Pharmacy Practice and Science
University of Maryland School of Pharmacy

View Bio

Technology Requirements

Unless otherwise noted in the course materials, the following are required to access online courses: A computer or mobile device with a stable internet connection; a current internet browser, such as Google Chrome, Microsoft Internet Explorer, Mozilla® Firefox, or Apple® Safari that supports the Adobe® Flash® Player; a PDF Viewer; and the ability to view and update Microsoft Word® and PowerPoint® documents.

Successful Completion:  Learners must complete all practice based activity components including the audiovisual presentations, post-test, and activity evaluation.  Participants must receive a score of at least 70% on the post-test in order to receive credit. The post-test may be taken up to three (3) times. Learners must complete the activity evaluation in order to receive CE credit. A link to the evaluation will be available once a learners has successfully completed all other course segments. Statements of CE Credit will be available electronically via CPE Monitor within sixty (60) days of completion of the activity.  

Conflict of Interest Disclosure: In accordance with the University of Maryland School of Pharmacy Policy on Conflicts of Interest, faculty certify that they had no potential conflicts of interest while developing the materials for this program.

Privacy and Confidentiality:

The University of Maryland School of Pharmacy is committed to protecting the privacy of our learners. All enrollees are protected under The Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 CFR Part 99) (FERPA). The UMB Policy on Confidentiality and Disclosure of Student Records can be found at:   

In order to submit your continuing education credit to a professional accrediting body, we must collect personal information including, but not limited to, name, NABP ID, and date of birth. When you request continuing education credits, certain personal information will be provided to the professional certifying entity in order to issue Certificates of Credit. 

Copyright:  Resources are provided for the educational benefit of our learners and are not for distribution. All information and materials provided are the property of and have been prepared by the University of Maryland Baltimore or have been granted permission for use by the copyright owner.  No portion of this module may be reproduced or transmitted without written permission.  All rights reserved. 

The University of Maryland School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.


Refund Policy
  • A refund, less a $25 administration fee, will be made if cancellations are requested within 15 days of purchase. Other restrictions may apply.
  • Refund requests must be submitted in writing to
  • Refunds are not available in the following circumstances:
    • A learner has logged into a course or series;
    • Has launched course materials;
    • Course materials have been shipped; or
    • Request is made after 15 days of the ordering date.
  • Course registrations are non-transferrable.

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